Let’s Build Your Business - Together

We're a couple who turned a dream into a growing open box appliance business based in San Antonio, Texas, but what we offer reaches far beyond Texas. We know what it’s like to take a leap with no roadmap - unloading our first shipment by hand in the Texas heat, figuring out how to price inventory, cleaning and testing every item ourselves, and uploading inventory to our website late at night from the kitchen table. This business was built from the ground up and we’re just getting started. Now we help others do the same.

Who We Are

Sawyer is the hands-on heart of our operation. He keeps our warehouse full and organized, picks the best truckloads, and makes sure every appliance looks great on the floor. He handles deliveries, layout, equipment ordering, and is always building new partnerships. But what really sets Sawyer apart is how deeply he cares about the community. He always makes sure customers feel heard, respected, and cared for, whether they’re buying a washer or just asking a question. He’s not here to pressure or push - he’s here to build relationships.

Rachel brings warmth, insight, and big-picture thinking to the business. She manages our website, online inventory, legal documents, marketing strategy, and everything behind the scenes that makes the business work smoothly. Rachel has spent years in corporate consulting, partnering with executives and frontline teams to lead large-scale system rollouts, process improvements, and organizational change. She knows how to turn ideas into action and chaos into clarity. Rachel also brings credentials that bring real-world experience and operational know-how into your business: 

  • Master of Business Administration (MBA)
  • Master of Science in Systems Management (MS)
  • Project Management Professional (PMP®) - Globally recognized certification in managing projects from start to finish with precision  
  • Agile Certified Practitioner (PMI-ACP®) - Globally recognized certification in adaptive, fast paced project management methods 
  • Lean Six Sigma Green Belt (LSSGB) – Trained to improve efficiency, cut waste, and build smarter workflows
  • Certified Change Management Practitioner (CCMP) - Trained in leading people through change that lasts 
  • TeamSTEPPS Master Trainer (TMT) – Certified in building high-performing teams through better communication and trust (developed for healthcare, but powerful for any business that runs under pressure)
  • Certified Scrum Master (CSM) - Trained to lead with clarity and guide agile teams to success 

Together, we bring balance: Sawyer leads with boldness and grit, showing up with a grounded, hands-on presence that earns trust. Rachel brings clarity, structure, and heart - focused on building systems that serve people and create lasting impact. We push each other, complement each other, and care deeply about doing things right.

What We Offer

There’s real money in this business. But only when you treat it like a business from day one. What most people don’t see is what goes on behind the scenes such as choosing the right warehouse or storefront space, sourcing the right loads (yes, we can supply them), knowing how to unload and handle deliveries safely, purchasing the right equipment, setting up your point of sale (POS) system, returns, receipts, and checkout, offering warranty and financing options that build trust, pricing appliances to make a profit and give customers a real win, setting up legal forms, standard operating agreements, and customer agreements, designing business cards, brochures, and signage, building a brand, and making sure you’re making a real profit, not just turning over inventory. We’ve taken the guesswork out of all of that. We help everyday people build and grow successful appliance businesses with real tools, proven systems, and hands-on support every step of the way. 

Whether you're launching your first storefront or already running a shop, we offer a variety of core services to support your success:

  • Truckloads of open-box appliances, handpicked with resale in mind and shipped directly to you - perfect for keeping your business stocked and ready to sell.
  • Coaching and consulting, designed to help new business owners avoid costly mistakes, start strong, and build with confidence.

You don’t have to be in Texas. And you don’t have to figure it out alone. We work with clients across the U.S. and will walk beside you as you build something real.

📩 Contact us at support@nnappliances.com or (210)900-8121 to connect further.